Accounts you stopped using
Over the years you sign up to shops, apps, subscriptions and services. Many still hold an account for you, and it is hard to remember which.
Data security and personal-data protection for people in the UK
Take control of your personal data
Find out where to take action on your personal data. Check a password against known breaches, find the official steps to close an account or stop marketing, and keep every privacy request, reply and date in one place. For supported requests, TraceErase can handle the next steps for you. What is open right now is shown below, read from the service.
The account tools come with your account. Eligible requests handled for you, the removal centre, progress updates and the breach tools need a paid plan.
Already have an account? Sign in.
Password check
Sample password: a made-up exampleAppears in known breaches: example
Sample result. The check is done in your browser. The complete password is never sent to TraceErase or to Have I Been Pwned. Only the first five characters of a one-way hash of it are sent to a Have I Been Pwned service. If a password appears in a list, choose a different one.
Breach information for your account email
user@example.invalidUnavailable
Sample state. When the breach service can’t be reached the page says so. That isn’t an all-clear.
Checks run when you ask, or on a schedule if you turn that on. They don’t prevent breaches and aren’t antivirus.
Personal data exposure
Personal data exposure check
Checking whether the exposure check is available…
Your personal information is spread across more places than you can easily track
Passwords and breaches
A password used in more than one place, or an email address included in a public breach, is easy to miss until something goes wrong.
Data held by organisations
Organisations keep personal information you may not need them to keep. The steps to see it, correct it or ask for it to be erased are often hard to find.
TraceErase puts the checks, the directory and the request tools in one place, and is clear about what each one can and can’t tell you.
Check, find, request and track, in one place
Each tool works on its own. Together they take you from “what should I change first?” to “what did the organisation say?”.
Stage 1
Check your security
Check a password without sending the complete password. With the plan, and when the breach service is available, see which known breaches include your account email.
Who:
- You
Needs: Password check: account. Email breach check: plan.
Why it matters: Tells you which passwords and accounts to tidy first.
Stage 2
Find where to take action
Search a directory of everyday online services. Entries checked by TraceErase show the organisation’s own official steps and the date they were read.
Who:
- You
Needs: Account. The official steps are free to follow yourself.
Why it matters: Shows the right route for each account or organisation.
Stage 3
Prepare and track privacy requests
Draft a request for a copy of your data, a correction, erasure or a complaint. You review and send it. TraceErase keeps the dates and replies in one place.
Who:
- You
- TraceErase software
Needs: Account.
Why it matters: Keeps the record, whoever sends the request.
Stage 4
Choose eligible requests for TraceErase to handle
For organisations on the managed list, choose a request and give written permission, and TraceErase handles the next steps. Our team approves the exact wording first.
Who:
- TraceErase software
- TraceErase team
Needs: Plan. Only for organisations and actions marked as eligible.
Why it matters: Less chasing: one optional way to get a supported request done, with the progress in one place.
Right now: Checking whether this is available…
A breach result tells you what to change. The directory shows each organisation’s route. A request keeps the record. Managed help is an option for supported organisations, never a requirement: you can do every other step yourself.
Check your security, and know what the result means
Password check
Included with your account
Check whether a password appears in known breaches. Checked in your browser. The complete password is never sent; only the first five characters of a one-way hash of it go to a Have I Been Pwned service.
Breach check for your account email
With the plan
Shows which known breaches include your account email address when the breach service is available. If the service isn’t available the page says “unavailable”. It never shows an all-clear in its place.
Recent breaches reading list
With the plan
A reading list of recently reported breaches, with practical next steps. It is general information and doesn’t say whether your details were involved.
Photo privacy check Free, no account needed. It runs in your browser to show what a photo reveals, such as where and when it was taken. The photo isn’t uploaded.
What these tools don’t do
- They aren’t antivirus or device security, and they don’t protect your devices.
- They don’t prevent breaches, and they don’t remove your details from breaches that have already happened.
- They don’t watch in the background unless you turn that on. Breach checks run when you ask. On a paid plan you can also choose scheduled checks of your account email, and a separate email when one finds a newly listed breach. Weekly protection, which would repeat the exposure check, is temporarily unavailable.
- They only know about breaches the service has recorded, so “not found” is never proof that your data is safe.
Take control of unwanted accounts and unnecessary data exposure
Search a directory of everyday online services to find out how to close an account, ask for your data or object to marketing. You act on the organisation’s own site; TraceErase gives you the steps where it has checked and dated them.
- Services listed in the directory
- 2,829
- A listing is a place to start, not a supported removal.
- Services with checked routes
- 305
- Read by TraceErase against the organisation’s own pages, each with the date it was checked.
Across everyday online life
- Shopping
- Social media and messaging
- Entertainment
- Travel and leisure
- Technology and tools
- Banking and payments
- Media and news
- Gaming
- Jobs
- and more
What each entry tells you
- Checked by TraceErase
TraceErase read the organisation’s own pages for at least one action and recorded the date. You follow its steps on its site, and the organisation may have changed them since.
- Listed, route not checked yet
The service is listed, but TraceErase has not checked its steps yet. It is a place to start, not a supported route.
- Rights requests only (sector rule)
For banks, credit, energy, phone and health services TraceErase gives no closure or erasure advice. Rights requests, such as asking for a copy of your data, may still be covered.
Banks, credit, energy, phone and health services never offer closure or erasure guidance here. A listing doesn’t mean TraceErase can remove anything for you.
Make privacy requests, and keep track of them
You have rights over the personal data organisations hold. TraceErase helps you use them and keep a record. Less chasing. A clearer view of your privacy requests.
Drafts you review
Prepare a request for a copy of your data (a subject access request, or SAR), a correction, erasure, to stop marketing, or a complaint.
Case tracking
Record what you sent, when it arrived and what came back, with notes, in one history.
Dates worked out from your dates
TraceErase works out the response date from the dates on record, and marks it “needs confirming” when it is uncertain. It is a guide, not legal advice.
You send them
For these requests you approve the draft and send it yourself. TraceErase submits nothing to an organisation or a regulator for you here.
Your rights don’t depend on TraceErase. You can make any of these requests yourself, whether or not you use it.
Managed assistance
Help with eligible requests, where TraceErase can give it
Checking whether broker cleanup is open…
For organisations on the managed list, you can choose eligible requests, give written permission you can withdraw, and TraceErase handles the next steps for the organisations it supports. Software prepares each request, a member of our team approves the exact wording, and you follow the progress in your account. Your requests and progress, organised in one place. Where an organisation needs something only you can do, it shows as “You complete this step” and we tell you exactly what. Organisations decide their responses, so no outcome is promised.
Some organisations require you to verify your identity or complete a step directly. If that happens, we’ll explain exactly what you need to do.
The first managed feature is payday and short-term loan broker cleanup. Many official opt-outs are free to do yourself. TraceErase charges for its actual service and tools, not for your statutory rights.
What you get with your account and the plan
You choose a monthly or an annual plan; the annual plan is charged once a year, upfront. Amounts are read from our billing records.
What is open right now
Read from the service when you open this page. A tool being open doesn’t mean every organisation, website or action is supported: each tool says what it covers.
- Check my exposure FreeChecking…
- Email breach check With a planChecking…
- Breach directory With a planChecking…
- The removal centre: your requests, managed requests and your own broker checklist With a planStatus shown in your account
- Detailed exposure reports With a planChecking…
- Weekly protection (optional) With a planChecking…
Included with your account
Account clean-up guidance
Free official services
Privacy requests and complaints
Case history and deadlines
Password check
Support and billing management
Added by the plan
Eligible requests handled by TraceErase
The removal centre
Progress and responses for managed requests
Ask for help with a website
Breach information for your account email
Breach directory
Temporarily unavailable and not part of what the plan gives today: detailed exposure reports; weekly protection.
Planned, not built yet and not part of what the plan pays for today: follow-ups on requests with no reply. See what is planned.
Twelve monthly payments come to £119.88. One annual payment is £49.99, which is £69.89 less over a full year of the plan. If you cancel part-way through a year, cancelling stops renewal and the plan stays active until the end of the period you have paid for. The Terms of Service cover refunds.
You chose
£9.99 per month
- £9.99 per month, in GBP.
- Renews automatically until you cancel.
- Cancel from Manage billing in Settings, which opens Stripe’s customer portal. Payments are handled by Stripe, and the payment page shows the price again before you pay.
Many official opt-outs are free to do yourself. TraceErase charges for its actual service and tools, not for your statutory rights.
You create the account first, and the account tools don’t need a subscription. You choose whether to subscribe after you have looked around. The commercial terms and refunds are set out in the Terms of Service, and nothing here is a guarantee of removal. Your rights to ask organisations for your data don’t depend on paying anyone. Nothing is sent to an organisation for you unless you have given written permission and our team has approved the exact request.
See exactly what is included and what isn’tCompare with doing it yourself
Who handles what
You can do yourself
- Check a password against known breaches.
- Search the directory and follow the official steps TraceErase has checked and dated.
- Prepare, send and track your own requests and complaints.
- Record the replies you get.
TraceErase handles
- Supported requests for organisations on the managed list: you choose and give permission, and TraceErase handles the next steps.
- Software prepares each request and a member of our team approves its exact wording.
- TraceErase sends or submits it. A limited number are sent each day, shared fairly between customers, so no time is promised.
- Progress for each request: its status and any response, in one place.
Your participation is needed
- Logging in on an organisation’s own site.
- Identity checks and confirmations an organisation asks for. These show as “You complete this step”.
- Giving, and if you wish revoking, written permission for managed requests.
- Telling us when an organisation replies to you directly.
Your first session: what to expect
Step 1
Create your account
Your name, an email address and a password. Where we ask you to, confirm your email by opening the link we send. Creating an account doesn’t start a purchase.
Step 2
Try one tool
Run the password check, search the directory for a service you used, or start with a free official service such as the call and mail preference registers. None needs more than a few details from you.
Step 3
Decide what to do
Follow the steps TraceErase has checked, on the organisation’s own site, or prepare a draft request, read it, send it yourself and record the date.
Step 4
Choose a plan only if you want the extras
The plan adds eligible requests handled for you, a removal centre with your own broker checklist, progress updates and the breach tools, each shown as open or not on its own page. Detailed exposure reports and weekly protection are temporarily unavailable, and some things are planned and not yet built. Monthly or annual, and you can cancel from Settings.
How long clean-up takes depends on the organisation: some steps take minutes on its own site, and a request can wait for its reply for a month or more. TraceErase keeps the record and the dates so you don’t have to.
Free guides, no account needed
Plain-English help that names its sources and says what it doesn’t cover.
What to do after your email appears in a data breach
What the result means, and what to change first.
Checking password exposure without sharing a password unnecessarily
How the k-anonymity check works, and what it can’t tell you.
Questions people ask first
What is TraceErase?
TraceErase helps people in the UK protect their personal data. You can check a password against known breaches, search a directory of online services for account clean-up steps, prepare and track privacy requests and complaints, and, for organisations TraceErase handles, have eligible requests handled for you. It isn’t antivirus and it doesn’t prevent breaches.
What do the security tools tell me, and what do they not?
The password check tells you whether a password appears in known breaches. The breach check for your account email, with the plan, tells you which known breaches include it when the breach service is available. Neither can tell you that you are safe: they only know what the service has recorded, and if the service is unavailable the page says “unavailable”, not “all clear”.
Does TraceErase keep watching for new breaches?
Only if you choose it. The password check and the breach check run when you ask. On a paid plan you can turn on scheduled checks of your confirmed account email. That is one choice. Getting one email when a check finds a newly listed breach is a second, separate choice. Both are off until you turn them on, and how often a check comes round is shown in your account. TraceErase doesn’t watch your accounts. Weekly protection, an optional repeat of the exposure check, is temporarily unavailable.
What does a directory listing mean?
It means the service is in the directory. Where TraceErase has read the organisation’s own pages, the entry says “Checked by TraceErase” and shows the date. A listing isn’t an account of yours that we have found, and not a supported removal. You act on the organisation’s own site. Search the directory.
Most official routes are free. Why would I pay?
You don’t have to: your rights don’t depend on TraceErase, and the official steps are free to follow. The plan adds the connected service around them: eligible requests handled for you, a removal centre that keeps them with your own broker checklist, and progress updates, with breach information as one part. The account tools (directory, drafts, case tracker, password check) are free. If you only have a request or two, the free route may be all you need. See what the plan includes, or compare the options.
Who handles what?
You do the steps yourself with the tools and guided routes. For organisations on the managed list, you can choose eligible requests and give written permission you can revoke, and TraceErase handles the next steps: software prepares each request, a member of our team approves the exact wording, and TraceErase sends or submits it. A limited number are sent each day, shared fairly between customers. You do the steps that need your own login, verification or confirmation, and we say exactly what each one is.
How do I cancel, delete my account or get help?
Cancel from Manage billing in Settings, which opens Stripe’s customer portal. You can start deletion of your account from Settings. For help, use the Support page when signed in, or write to help@traceerase.co.uk. See all questions and answers.
Take control of your personal data
Create an account to check a password, search the account clean-up directory and prepare or track privacy requests. Organisations decide their own replies, so TraceErase shows what each one says.